Terms and conditions
It is strongly recommended that you read the Teams and Conditions carefully before using our website. By accessing the website you agree with the terms and condition and privacy policy and it constitute an agreement between you and the company. If you do not agree with our terms and conditions and privacy policy agreement you should not use or access our website for any purpose whatsoever.
The user agreement may be updated and changed from time to time by the company without notice. We will publish the updated user agreement on our website. So it is recommended that you should review the agreement from time to time whenever you access the website.
1. As part of the registration process on the website vinnarakam.com, may collect the following information provided by your name including first name, last name, email address, alternating email address, contact number, contact details, address, postal code, IP address, location, demographic profile like age, gender, occupation, education, address, etc. and information about how long you access the website, what product you view, the links you clicked on, the no. of time you access any page and any such browsing information.
2. The terms “visitor”, “Customer”, and “You” hereunder refer to the person visiting, accessing, and browsing the website.
3. Our service is available only in selected geographical locations in India. A person who is out of the geographical location they are not eligible to access our website and transact with us. In the case of minors who are under 18 years old but above 13 years old, may access the website but under the supervision of a parent or legal guardian who is bound to agree with our terms and conditions and privacy policy. Minor’s parent or guardian can only transact with us and they need to be registered users of our company. A minor is prohibited from purchasing any product which is only for adult use or consumption. A mentally challenged person, an undischarged insolvent, or a person who is unable to understand the website is not eligible to use or access the website.
4. We reserve the right to terminate, cancel, or refuse the registration and use or access our website if we find that you have not passed the eligible criteria, the eligible criteria are being violated, or breach of terms and conditions and privacy policy. You must provide the authentic and true information. The company has the right to confirm and validate all the information provided by you. If the Company finds any information provided by you, is false and inaccurate the Company has the right to cancel or reject the registration.
5. The company grants you access to a limited sub-license to access the website for your personal use, but with some restrictions. Do not download, upload, modify, or edit any portion of the website, only vinnarakam.com reserves the right to change, modify, download, or edit any of the portion of the website. You are prohibited from using any part, any product, or any content of the website for resale or use for commercial purposes. The website and all of its portion, logo, content, picture used, taglines, and everything cannot be and are prohibited from being reproduced, duplicated, copied, sold, resolved, or otherwise exploited. Use of any tools such as data mining, robotics, data extraction, fraudulent tools, hacking tools, breaches into servers, networks, or any other illegal activities is strictly prohibited. You cannot use the name vinnarakam.com without our permission. You must get written consent from us to use the name but you must inform the reason behind the use of the company name. We have reserved the right to cancel or refuse your application if we are not satisfied with the reason you provided. We are the only owners of the name, logo, content, images, design, framework, website code, and everything related to the website.
6. All users and shoppers must sign up, register, and log in to place an order from vinnarakam.com. You must keep your account, registration information, and address up-to-date every time to get our service and communication-related issues. By sing-up and agreeing with our terms and conditions and privacy policy, you agree with the collection of personal details including first name, last name, email address, alternating email address, contact number, contact details, address, postal code, IP address, location, demographic profile like age, gender, occupation, education, address, etc. and information about how long you access the website, what product you view, the links you clicked on, the no. of time you access any page and any such browsing information by the company and their partners and You also agree to receive all the promotional related information and newsletter from the company and also from the partners.
7. The price of all the products which are listed on the website, will be sold at MRP other than specified. We always intend it to be true and correct. The price of the product may change from time to time. The fluctuation of the price may happen according to market conditions and the price provided by the third party. The ordered price or the price mentioned on the bill shall be the price charged at the time of delivery. However, the price of some products may be incorrect because of technical issues, typographical errors, wrong information about a product, and wrong price provided by the third party to the company. In such cases, the company has reserved the right to cancel the order without any further liability.
8. The company has the right to cancel, or deactivate any discount, offer, coupon, and voucher at any point in time. If any order is placed before the termination of the discount, offer, coupon, or voucher will get the offer. If any discount, offer, coupon, or voucher is granted by mistake or technical fault, misinformation, or wrong information then the company has reserved the right to cancel the order at any time. If a customer places an order and the product is suddenly unavailable from the market or sold at a much higher price on the market in that case the company reserves the right to cancel the order.
9. We have tried to display the best possible color and the accurate image of all the products that appear on the website. However, the color and image appearance may differ because of the screen and display. In that case, we cannot do anything.
10. We deliver the products according to the time slot. The delivery may get delayed due to unavailable circumstances or any specific reason. In that case, we will not be liable. Customers are liable to collect the orders from the doorstep. Delivery persons do not have permeation to get into your home/house. They can only go up to the main gate and enter inside your premises with your permeation. If they go inside your home/house without your permission you have full right to stop the person and feel free to contact us.
11. You can pay the billed amount through online transactions, wallet, cash on delivery, pay on delivery, or UPI. We do not accept cheques or demand drafts. If you pay by your credit card you have to pay some extra charges on the billed amount. Fake or duplicate currencies are prohibited and illegal.
12. You can cancel your order at any time and up to a certain time period. After the given time mentioned, you cannot cancel your order. If you refuse to accept your order you will not get your money refund. If you choose cash on delivery you must pay the billed amount and delivery charge also. You can cancel your order by calling our customer service or you can also cancel your order online. In such cases, we will refund the amount in your wallet if you already made the payment for the order. If we find any fraud by the customer or breach of terms and conditions, we will cancel the order we will deny access to the customer and also we will cancel the registration of the customer. We will blacklist the customer as well.
13. We have a question-asked return policy. Please go through our Return Policy page for more information. We refund and return products if we find a valid reason for return and return. If you sign in and open an account, you agree with our Return Policy.
14. You cannot use or access the website for the following purpose. They are any unlawful activity, harassing, abuse, threatening, harmful activity, vulgarism, obscene, discrimination, cheating, fraudulent, misinform, inappropriate cause, data mining, password mining, hacking, gaining unauthorized access to another computer system, server controlling, coping, illegal activities and any other unlawful and illegal activity. This is strictly prohibited.
15. We have reserved the right to change and modify the Terms and Conditions at any time without prior notice. We will publish the new Terms and Conditions on our website. It is our request to all customers that please go through our Terms and Conditions regularly. If you cannot or do not agree with our Terms and Conditions, you should discontinue using our site. If you continue to use our website you are deemed to have agreed to access with our Terms and Conditions.
